June 27, 2011
ACE Newsletter
How to say "NO"
The No Comeback Reply that will Change your Life
by M.Theresa Brown
Change your life? Wow, that's a big claim! But it's true :-)
All of my articles come from my actual experiences or are areas of interest to other artists. This is one
article where my reply is from the "real life" experiences group and putting this advice into practice WILL ,
directly and indirectly, change your life!
Since that is a tall order, I probably have your attention :-) , so I will start at the beginning of
this article with the discussion that started it all: a photographer/ artist who cannot say "No" and the
resulting conflict and fallout she is experiencing....
From the artist "Mary":
I have a question how to deal with artists asking if they can use your photos for their art. I used to share my
photos with artists happily, until a company I did some art for happened to see a painting by another artist that I
allowed to use the same photo I did for the company's project, they rejected my art then and I lost a months
income. So I haven't shared my photos since (and I feel like a heel! I hate saying no).
I just did an amazing photo shoot with 6 of the most beautiful stallions so I could
paint them and the owners of the stallions have been putting the pics on facebook (with my blessing). I have had artists asking if they can use my photos
and when I explained why I can't and I am very sorry now they are offering to pay for rights to use some of the
photos. I make my living with my art, I put more $$ than I dare add up into photo equipment, learning to use it
all, traveling to places to take the photos, etc. Plus after losing a months salary for letting others paint from
my photos in the past....
Chances are that wouldn't happen again but it could, so even if I sold rights to some photos that means I
couldn't use them myself, and how much would I charge anyway, I couldn't obviously charge a months salary but what
would be worth me not being able to paint from my own photo? Yet I feel like I'm being a snit saying no. Sigh. Plus
I imagine the horse owners would like to see other art of their horses too although they have said it's up to me
and also they have other photos they've taken themselves they let artists use.
What would you guys handle this? I am not sure if I'm looking at it all right. And how would you say no I am not
good at that. Thanks!" Mary"
"Mary,"
If you make a living at your art, then you already know the answer :-) You have nothing to apologize for. A simple
and cheerful, "Gee I would love to but I can't" with no additional explanations ends it all.
For every hard working artist out there, there are 50 who want the same results with no effort on their part so
don't punish yourself psychologically for being successful!
Theresa
Thank you Theresa, you are right.
There are a few artists who are being nice but not taking no for an answer, offering other ways around it to
get some of the pics. I do feel bad because I remember what it was like before I got the camera stuff and
lusted after other peoples photos but come to think of it I never was able to get permission to use those
either!
And for good reason.
I will be more clear in the beginning in the future to help avoid the uncomfortable situations.
Not sure about your phrase? Mary
LOL "Mary"
The "I wish I could but I can't" phrase followed by a PERIOD (in your mind) is a brilliant
reply that I did not dream up. So it is important enough to explain fully. Practice, practice and practice it until
it comes easily.....and note the period at the end? Do NOT say a word beyond it. This single phrase
works with EVERYONE and under every circumstance. It is learning to put it into action that is hard as always
giving a reason or explanations of why we cannot do something is so ingrained in us!
I saw it in action with two men years ago where the man wanting the favor was a conniving individual who never took
NO for an answer. IF you made the mistake (and we all do) of saying "No, sorry" followed by your reasons,
then he had a comeback for every reason (no matter how good) and you wound up agreeing in the end. And paying the
consequences for it.
But in this case the man he was up against was his match in the most amazing way! He was able to refuse a request
twice and do it in a pleasant and smiling way! He simply replied to the first request with
"I wish I could but I can't."
And said NO more.....no reasons, no explanations...nothing.
Well, there was a pause (I am watching this now) and the requester re-grouped quickly (how do you reply with
reason with someone when they gave you no reason?) and tried again....this time the reply was another big smile, a
gentle "man slap" on the back as the men turned to walk in another direction, as the replier said in a
conversational, personal and "impossible to get mad at" voice,
"Like I said, "John", I wish I could but I can't".
That ended it and I was so amazed that 25 years later I share it with everyone because IT WILL WORK EVERY TIME!
Even if the requester says bluntly (or even gets annoyed which is rare unless it's your kids), "Why Not?", another
"Because I can't" stops it completely!
But be warned...explaining WHY we cannot do a request is a very hard
habit to break. Explaining, justifying, apologizing must be in our DNA because all humans do it.
(lol-we actually learn this behavior as tiny children) But think
of all the situations or people you have avoided over the years because you could not effectively say NO to
them, didn't want to hurt their feelings and didn't want to get "sucked into" things again against your
will. Because when you do, you beat yourself up over it, become resentful and take it out on everyone else
around you. Right? Well then this will truly change your life!
Why? Because there is no comeback to it!
The KEY is the PERIOD at the end of the sentence. There is NO comeback to it.
Said pleasantly, with a smile or laugh and no hint of exasperation,
indecisiveness, or anger, It works! Use it with deadbeats, zealous group organizers, salesmen,
neighbors, and seriously, it will change your life when you discover how easy it is to pleasantly and without
offense, say "No" to something that you really do not wish to do :-)
At one point I had it by the studio phone and it also stopped solicitors
cold....lol-even worked on the PTA ladies, donation requests and yes it
even works on the occasional neurotic client :-)
Just send me a Thank you email the first time you put it into action and see it
work...better yet, donate $10.00 to some worthy cause every time it works and they will thank you as their account
fills up. And you will have relieved some of the unnecessary stress in your life!
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